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KD 100 Fine — Update Your Address Within 30 Days of Moving
Kuwait residency regulations require you to update your registered Civil ID address within 30 days of moving to a new home. Failure to update can result in a fine of KD 100. If you have recently moved, update your address today via the Sahel app or at a PACI office.
How to Check Your Registered Address
Your registered Civil ID address is the address recorded at PACI. It must match your actual place of residence. Here is how to check it.
✓ Recommended
📱 Sahel App
The fastest way. Log in and view your full registered address instantly — no queuing, no office visit needed.
- 1Open the Sahel app and log in with your Civil ID and OTP.
- 2Tap My Data (بياناتي) from the home screen.
- 3Your registered address — governorate, area, block, street, and building — is shown under your personal details.
Alternative
🏢 PACI Office
Visit any PACI office and present your Civil ID and passport. A PACI officer can print your registered address details.
- 1Visit any PACI office during working hours (Sun–Thu, 7:30am–2:30pm).
- 2Bring your original passport and Civil ID.
- 3Request an address verification printout from the officer at the information desk.
How to Change Your Registered Address
If you have moved to a new home, you must update your Civil ID address. You can do this online via the Sahel app or in person at a PACI office.
Method 1 — Via Sahel App (Online, Fastest)
- 1Download and open the Sahel app. Log in using your Civil ID number and the OTP sent to your registered mobile.
- 2From the home screen, tap My Data (بياناتي).
- 3Tap Update Address (تعديل العنوان).
- 4Enter your new address details: governorate, area, block number, street number, and house or apartment number.
- 5Confirm the update. You may be asked to upload a photo of your tenancy contract or a utility bill as proof.
- 6Submit. The address update is typically processed within 1 to 3 working days. You will receive a notification when it is confirmed.
💡 The Sahel app address update is free of charge and the fastest method. It avoids any need to visit a PACI office.
Method 2 — At a PACI Office (In Person)
- 1Gather your documents (see list below).
- 2Visit the nearest PACI office during working hours: Sunday to Thursday, 7:30am to 2:30pm.
- 3Take a number at the information desk and wait to be called.
- 4Inform the officer you wish to update your registered address. Complete the PACI address change form (provided at the office).
- 5Submit your documents. The officer processes the update on the spot in most cases. You may receive an updated Civil ID or a confirmation slip.
Documents Needed to Change Address
Whether using the Sahel app or visiting PACI in person, you will need the following:
📘 Original Passport
🆔 Kuwait Civil ID
📄 Tenancy Contract
🧾 Utility Bill (MAAWATER / MEW)
📝 Employer Accommodation Letter
ℹ️ Company accommodation: If you live in employer-provided accommodation, a letter from your employer stating your address and signed by an authorized signatory is accepted as proof of address — a personal tenancy contract is not required.
Kuwait Civil ID Address Format
When filling in your new address, use the standard Kuwait address format. All fields are required by PACI.
| Field | Description | Example |
| Governorate | One of Kuwait's six governorates | Hawalli, Ahmadi, Farwaniya, Mubarak Al-Kabeer, Capital, Jahra |
| Area / District | The named residential or commercial area | Salmiya, Mangaf, Fahaheel, Rumaithiya |
| Block Number | Block (قطعة) number within the area | Block 10, Block 3 |
| Street Number | Street (شارع) number | Street 21, Street 7 |
| Building / House No. | House number or building name | House 14, Al Nour Building |
| Floor / Apartment | Floor and apartment number (if applicable) | Floor 3, Apt 12 |
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Block number is mandatory. Kuwait addresses use a block system — not street names alone. If you do not know your block number, check your tenancy contract or use the PACI address finder on paci.gov.kw.
Processing Time & Fees
| Method | Time | Fee |
| Sahel App (online) | 1–3 working days | Free |
| PACI Office (in person) | Same day – 3 working days | Free (standard update) |
ℹ️ A new physical Civil ID card is not re-issued simply because your address changed. Your address is updated in the PACI system. You only get a new card when your residency (iqama) is renewed.
What Is ERES MOI — And How Does It Relate to Address?
Many people searching "eres moi" or "eres moi kuwait" are looking for the Kuwait Ministry of Interior e-Services portal — eres.moi.gov.kw. Here is how it relates to address checking and updating, and which portal to use for what.
✓ For Civil ID Address
📱 PACI / Sahel App
Your Civil ID registered address is managed by PACI — not MOI. Use paci.gov.kw or the Sahel app (under My Data → Update Address) to check or change your address. This is what most expats need.
- 1Open Sahel app or visit paci.gov.kw
- 2Log in with Civil ID + OTP
- 3Go to My Data → Update Address
For Residency Address
🏛 ERES MOI Portal
The ERES MOI portal (eres.moi.gov.kw) handles iqama renewals, residency fine payments, and residency-linked address records. Use it if you need to update the address on your residency permit (iqama) — separate from your Civil ID address.
- 1Go to eres.moi.gov.kw
- 2Log in via Kuwait Mobile ID app
- 3Navigate to Residency Services
ℹ️ Login required for ERES MOI: The ERES MOI portal requires authentication via the Kuwait Mobile ID app (الهوية المتنقلة). Download it from the App Store or Google Play, link it to your Civil ID number, and use it as your login method for all MOI e-services. Without the Mobile ID app, you cannot access the portal.
Frequently Asked Questions
How do I check my registered Civil ID address?▾
Open the Sahel app, log in, and tap My Data. Your full registered address — governorate, area, block, street, and building — is displayed. Alternatively, visit any PACI office with your passport and Civil ID and ask for an address printout.
What is the fine for not updating my Civil ID address?▾
Failing to update your registered Civil ID address within 30 days of moving can result in a fine of KD 100 under Kuwait residency regulations. Update your address promptly via the Sahel app or at a PACI office to avoid this penalty.
Can I change my Civil ID address online without visiting PACI?▾
Yes. The Sahel app allows you to update your registered address entirely online under My Data → Update Address. You will need your Civil ID, OTP to your registered mobile, and your new address details. You may also need to upload a photo of your tenancy contract or employer letter as proof.
Do I get a new Civil ID card after changing my address?▾
No. An address update does not trigger a new physical Civil ID card. Your address is updated in the PACI database and reflects when you check online. A new card is only issued when your residency (iqama) expires and is renewed — at which point your updated address is printed on the new card.
What proof of address is accepted by PACI?▾
PACI accepts: a tenancy contract (lease agreement) signed by you and your landlord, a recent utility bill (MAAWATER or MEW electricity) in your name or your landlord's name for the property, or a signed employer accommodation letter confirming your address. All documents should be original or clear copies.
I live in company accommodation — what do I use as proof of address?▾
If you live in employer-provided accommodation, obtain a letter from your company on company letterhead, signed by an authorized signatory (HR Manager or General Manager), stating your full name, Civil ID number, and the accommodation address. This is accepted by PACI in place of a personal tenancy contract.
How do I find my Kuwait block number?▾
Your block number is printed on your tenancy contract and on any Kuwait utility bill for the property. You can also find it using the PACI address finder tool at paci.gov.kw — search by area name to get the block numbers. Google Maps also displays block numbers in Kuwait when you zoom into a residential area.
How long does a Civil ID address change take?▾
Via the Sahel app, the address update is typically confirmed within 1 to 3 working days. At a PACI office, it is often processed the same day. You will receive a notification in the Sahel app when the update is confirmed. Check paci.gov.kw or the Sahel app to verify the change has taken effect.
What is ERES MOI and how do I use it for address services?▾
ERES MOI (eres.moi.gov.kw) is the Kuwait Ministry of Interior e-Services portal — it handles iqama renewals, residency fine payments, and MOI residency address records. For Civil ID address changes, use PACI (paci.gov.kw) or the Sahel app — not ERES MOI. ERES MOI is needed if your residency-linked address (on your iqama) needs updating. Login requires the Kuwait Mobile ID app. If you're unsure which portal to use, start with the Sahel app — it connects to both PACI and MOI services in one place.
How do I check address availability in Kuwait for Civil ID registration?▾
To check if a Kuwait address is valid for Civil ID registration, use the PACI address finder at paci.gov.kw. Search by governorate and area to see the valid blocks and streets. A Kuwait address must include: governorate, area name, block number, street number, and building/house number. If PACI rejects your address during registration, it usually means the block number is incorrect or the address is registered under a different unit number — verify with your landlord or check your tenancy contract carefully.
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